FRANKFORT, Ky. (July 8, 2026)- Attorney General Russell Coleman announced today a $45 million national settlement with Block Inc., the owner of CashApp. Kentucky joined 45 other states in taking legal action against the financial platform alleging unfair and deceptive business practices.
The investigation began by the multi-state coalition in 2021 found Block misrepresented CashApp’s safety and insurance coverage, failed to honor refund protections, and wrongfully froze innocent users’ accounts.
General Coleman secured a total of $556,445.47 for defrauded Kentucky CashApp users as well as an agreement for CashApp to strengthen its security and customer service. Changes include 24-hour live customer support, anti-fraud safeguards reporting to the AGs and procedures for notifying consumers of account suspensions, deactivations and locks.
“We’re proud to protect Kentucky consumers from predatory businesses. We are helping to make Kentuckians whole and putting into place safeguards that will help prevent Kentuckians from falling victim to fraud in the future,” said Attorney General Coleman.
The 46-state group of Attorneys General has locked in $75–120 million to provide direct relief to CashApp users nationwide. Additional legal action will be taken if Block has not paid at least $75 million in consumer redress by January 2030.
Matt Cocanougher and Lindsey Antos with the Attorney General’s Office of Consumer and Senior Protection represented the Commonwealth in this matter.
Read the settlement.