Have a question about Kentucky.gov? Perhaps you can locate an answer in the following FAQ's and if not you can always email us at webmaster@kentucky.gov.
What is Kentucky.gov?
Kentucky.gov is the official web portal for the Commonwealth of Kentucky and provides a comprehensive, continuous and easy-to-search website designed to give you a centralized place to find and access government information and services. Kentucky.gov is bringing everyday government to the people of Kentucky via the Internet.
What is a portal?
A portal is an entrance. Kentucky.gov is the Internet gateway or entrance to Kentucky government online.
Many agencies already have websites so why is there a need for a portal?
If citizens always knew which Commonwealth agency offered the services or information they required, a portal might not be as necessary. However, research indicates that most citizens do not always know what agency deals with professional licensing, trademarks, birth certificates, etc. The Kentucky.gov portal provides several search and navigation functions to help someone unfamiliar with government access the information they need.
Who is responsible for developing, maintaining and enhancing Kentucky.gov?
Kentucky Interactive, LLC, a wholly-owned subsidiary of NIC Inc., is a private company under contract with the Commonwealth of Kentucky to manage Kentucky.gov and to develop and host websites and eGovernment applications for any public agency within the Commonwealth wanting to work with the portal. State and local government entities are included under this contract because it is an all "agency/enterprise-wide" contract under the self-funded public-private partnership model.
Why was Kentucky Interactive selected by the Commonwealth to manage Kentucky.gov?
Kentucky Interactive was selected through a competitive bid process. Kentucky Interactive's parent company, NIC Inc., has experience managing and developing portals in 16 other states (Kansas, Nebraska, Indiana, Arkansas, Tennessee, Alabama and Virginia to name a few). Based on Kentucky Interactive's experience and the proposal submitted to the Commonwealth of Kentucky, Kentucky Interactive was awarded the bid and signed a contract on January 30, 2003 to manage Kentucky.gov.
I thought the portal was supposed to be at no new cost to taxpayers. Isn't an enhanced access fee a tax?
No. An enhanced access fee is a voluntary user fee paid by a user who wants the benefit of immediate access to government information or services 24 hours a day, seven days a week. The previous manual process will still be available to anyone who does not wish to pay for the added convenience.
Does Kentucky.gov sell repackaged Commonwealth information to a third party?
No. Kentucky.gov will never sell, lease or give information, data, etc. independent of a Commonwealth agency.
How do I contact Kentucky.gov?
Kentucky.gov
229 West Main Street, Suite 400
Frankfort, KY 40601
(502) 875-3733
www.kentucky.gov
Lee K. Tompkins
Portal General Manager
lee@kentucky.gov
Will Prible
Director of Marketing and Portal Operations
will@kentucky.gov